FAQ

 

Does every order come in a gift box?

Yes, all orders are packed and shipped in a gift box.

How should I store the products? 

We recommend storing all our products sealed in a cool, dry place, and away from direct sunlight.

 

How long can your products last?

The shelf life is stated under the ‘storage’ section of each product page. Generally, our products can last up to a year with proper storage.

 

Where are your products from?

Our products are sourced and imported from different countries in Asia/Southeast Asia e.g. Hong Kong, Japan, Thailand, China. 

What is your return policy?

All sales are final and products cannot be returned. Please drop us a message at our ‘contact us’ page or email us at [email protected] if there happen to be any product errors, we’d be happy to help.

When will my order ship?

All orders will be packed and shipped within 3-5 working days.

 

How much does shipping cost?

Our doorstep delivery starts from $4 - add the products to cart and delivery fees will be shown before the check out page.
 

What payment methods do you accept?

Visa, Mastercard, Amex, Maestro debit and credit cards are accepted. We also accept payments via Paypal.

Do you offer wholesale prices?

Yes we do. If you’re keen to purchase our goods in bulk, please drop us an email for our wholesale price list. 

 

Do you ship internationally?

Yes we do. Please email us for specific overseas shipping rates, which will be borne by the customer directly.

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Copyright © 2020 A Healthier You Singapore 

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